Return & Refund Policy

1. No Return Policy

All products sold through our store are non-returnable and non-exchangeable.
Once an order is placed and payment is completed, it cannot be canceled, replaced, or refunded.

We strongly recommend customers to review product details carefully before placing an order.

2. Damaged or Wrong Product Received

If your product is damaged, defective, or incorrect, please contact us within 48 hours of delivery with a clear unboxing video and photos of the product.
This video proof is mandatory for us to review and take appropriate action.

After verification, we may provide a replacement or refund only in genuine cases where:

  • The product received is completely damaged or incorrect.

  • Proof (unboxing video) is provided within 48 hours of delivery.

3. Refund Exceptions

Refunds will be issued only if:

  • The product is out of stock after payment.

  • The wrong item was sent and verified by our team.

All refund approvals are at the sole discretion of our support team.
Refunds, if approved, will be processed to the original payment method within 5–7 business days.

4. Contact Us

For any product or delivery-related issues, please contact our support team:
📞 Phone: +91 81481 12783
📧 Email: sundareshenterprises@gmail.com

5. Our Commitment

We ensure all orders are carefully checked and securely packed before shipping.
Our goal is to maintain a transparent and trustworthy shopping experience for every customer.